Política de reembolso

FB BODY AND SKIN ESSENTIALS

We want you to love your purchase. If you are not completely satisfied, please review our return policy below.

7-Day Return Window
Items must be returned within 7 days of receiving your order. The 7-day window begins on the day your order is marked as delivered by the carrier.
Any return request made after 7 days will not be accepted.

Return Condition Requirements
To be eligible for a return, products must be:
Unworn, unwashed, and unused
Free of perfumes, deodorant, stains, or any odors
In original condition with all tags attached and original packaging

We reserve the right to refuse any return that shows signs of wear, washing, or use, or that is not free of perfumes/stains.

Non-Returnable Items
The following items cannot be returned:
Sale items - All sale items are final sale. No refunds or exchanges.
Skincare, and Gift cards.


Separate Orders
Orders placed separately cannot be returned as one shipment. Each order must be returned individually with its own return authorization and tracking. Combining separate orders into one return package will result in the return being denied.

Refunds
Approved refunds will be issued to the original method of payment only.
Shipping costs are non-refundable. Original shipping charges will not be included in your refund.
The customer is responsible for return shipping costs. We recommend using a trackable shipping service. We are not responsible for lost return packages.
Once we receive and inspect your return, please allow 3-5 business days for your refund to be processed. It may take an additional 5-10 business days for the refund to appear in your account depending on your bank.

How to Initiate a Return
To initiate a return, please contact us within 7 days of delivery at:

Email: [INSERT YOUR SUPPORT EMAIL]
Subject: Return Request - [Your Order Number]

Please include your order number, the item(s) you wish to return, and the reason for return. We will provide you with return instructions and a return authorization.

Do not ship items back without prior authorization.

Exchanges
We currently do not offer direct exchanges. If you need a different size or item, please return your original item for a refund (if eligible) and place a new order.

Damaged or Incorrect Items
If you received a damaged or incorrect item, please contact us within 48 hours of delivery at fitbodybyme@outlook.com with photos of the issue and your order number.

Contact Us
For any questions about returns, please contact us at fitbodybyme@outlook.com

FB Body and Skin Essentials

Last Updated: 09/20/2026